Effective Date: August 6, 2025
Order Processing
Order Confirmation
Once your order is successfully placed, you will receive a confirmation email. Please review your order details carefully. If there are any errors or concerns, contact us immediately at support@atlanticliquorsde.com.
Shipping Costs
Shipping costs are calculated based on the destination, weight, and contents of your order. All applicable charges will be displayed at checkout before you complete your purchase.
Delivery Times
Delivery times and carrier rates are determined during checkout and may vary based on location and shipping method selected. Please note that delivery estimates are provided by the carrier and are not guaranteed.
Age Verification
In compliance with federal and state laws, we can only ship alcoholic beverages to individuals who are 21 years of age or older. All deliveries require an adult signature and a valid government-issued ID upon receipt.
Shipping Delays
While we strive to ship all orders promptly, unforeseen events such as weather disruptions, carrier delays, or holiday closures may impact delivery timelines. We will make every effort to keep you informed of any significant delays.
Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email with tracking details. You can track your shipment directly through the carrier’s website using the provided tracking number.
Damaged or Lost Shipments
• Damaged Shipments: If your order arrives damaged, contact us right away at support@atlanticliquorsde.com. Please include your order number and clear photos of the damaged items. We will arrange for a replacement or issue a refund.
• Lost Shipments: If your order is marked as delivered but you have not received it, please notify us within 48 hours. We will work with the carrier to locate your package or send a replacement if necessary.
Return Policy
Please refer to our Return & Refund Policy for detailed information on returns, exchanges, and eligibility.
Contact Us
If you have any questions or need assistance with your order, please contact our customer service team:
📧 Email: support@atlanticliquorsde.com
🌐 Website: https://atlanticliquorsde.com
🕒 Business Hours: Monday – Friday, 9:00 AM – 10:00 PM (EST)